​

Preamble general conditions of sale:

Any order of a product appearing on the commercial site www.baida-skincare.com supposes the preliminary consultation of the present general conditions. 

Articles 1: Scope

These general conditions of sale apply to all sales concluded through the site www.baida-skincare.com

Item 2: Order 

• We undertake to accept your order under the terms of these general conditions of sale as soon as your payment is ''payment accepted''

• Please note that we will respond to your order within the limits of our available stocks or subject to the stocks available from our suppliers.

When you order, we inform you of the availability of the products you wish to purchase.

• Nevertheless, if, despite your vigilance, the products prove to be temporarily unavailable (out of stock, reissue, etc.) after your order, we will inform you of this by e-mail and will reimburse you (or a credit note) or return the ) products concerned. If the products prove to be permanently unavailable (out of stock, non-reprinted works, etc.) after ordering, we will automatically cancel your order and inform you by e-mail.

• By confirming your order, you accept all of these general conditions of sale made available on the site, and acknowledge that you are fully aware of them, thereby renouncing to avail yourself of any contradictory document, and in particular your own general conditions. of purchase, the act of purchase entailing acceptance of these general conditions of sale. This confirmation as well as all the data that we have recorded will constitute proof of our transactions. 

Upcoming items are available on the www.baida-skincare.com site for pre-order. They are shipped as soon as possible by us. www.baida-skincare.com cannot be held responsible for any delay in marketing.

Packaging: packaging (jar, bottles, sachets, etc.) may vary depending on the availability of stocks available from suppliers, no refund or discount will be made depending on the type of packaging sent. The photo of the product on the article sheet is not contractual. 

Item 3: 

The prices indicated in euros are deemed to be net, including tax, excluding shipping costs. Those expressed in currencies other than the euro are given for information purposes only. They can be modified at any time without notice, knowing that the items will be invoiced on the basis in force when the order is recorded.

We reserve the right to modify our prices at any time, but we undertake to apply the prices in force which will have been indicated to you at the time of your order.

All our prices are defined in euros and following community rules and using the official conversion rate of 1 euro = 6.55957 French francs, and rounding to 2 decimal places the unit price including tax in French francs.

The price is payable in full and in a single payment when ordering. All orders are invoiced in euros and payable. For any delivery outside Metropolitan France, any customs fees or local taxes remain the responsibility of the recipient.

Article 4: Payment

The payment of your purchases is made:  

By bank or private card. We accept credit card, Visa card and Eurocard/Mastercard via a payment module.

You must indicate in the area provided for this purpose (secured entry by SSL encryption), the number of your card, as well as its expiry date and the 3-digit code. 

By bank check. In case of payment by bank check, it must be issued by a bank domiciled in metropolitan France or Monaco. We will send your order only once the check has cleared. 

By paypal, we will send your order once payment has been received (if your payment is deferred, you will receive your order only when the amount is released)

Article 5: Delivery

Parcels are sent to you via Chronopost, Colissimo or Mondial Relay/

www.baida-skincare.com is not responsible for loss of the package, theft, breakage, missing product, or late delivery (we strive to send the package as soon as possible deadlines, you can also track the status of your package using the email we send you after placing your order.)

You are supposed to follow the tracking of your package even if you have not received an SMS from the carrier or emails (you will have to come and ask us by email for your tracking number in order to properly monitor the status of your package), if your parcel is available at the relay point, at the post office, etc. During the period of availability, if you do not collect it and the parcel is returned to us, we are no longer responsible if the parcel is not returned to us or it is lost or stolen or broken. If the return package arrives at our premises, we reserve the right to either give you a credit note for the amount of your products excluding shipping costs, or to offer you a return of the package provided that you again pay the shipping costs. ports. 

• We are not responsible in case of wrong address stipulated on your part during your order, if it is necessary to return a parcel, the shipping costs will be at your expense. 

• If you receive your package in an apparent poor condition, refuse it and make a reservation so that you can file a complaint and claim compensation from the carrier.

• If a product is missing from your package, please send us a photo of your open package with the products inside clearly visible as well as the wedging. A refund, credit or return of the product will be made according to our ability and our will.

• If you have not received your package or if there has been a problem with the delivery of your package, please notify us within one month of your order, beyond this period, we will no longer be responsible in the event of non-delivery, loss or breakage of a package.

• If an extraordinary situation (strike, natural disaster, attack, pandemic, epidemic, accident, confinement, quarantine, etc.) brings sorting centers, trucks, logistics platforms, etc., we will in no way be responsible for delays. delivery of packages, we will not make any refunds. At that time, you will have to follow the instructions of the authorities and transport agencies. If they ask to wait for the release of the situation, it will be necessary to wait, if the parcel is returned to us, we can organize a new home delivery at your expense. If your package is lost, broken or stolen, we will not be responsible.

Article 6: Right of withdrawal and reimbursement

Without prejudice to the legal provisions relating to the conformity of the products, the Customer has a period of 15 days from receipt of the product(s) ordered to exercise his right of withdrawal from www.baida-skincare.com _cc781905-5cde -3194-bb3b-136bad5cf58d_

If the customer withdraws for any reason, we reserve the right to give him a credit for the amount of his order and not a refund.

To exercise his right, the Customer must return the product(s) at his own expense:  

• Not used(s)

• With their clean and intact packaging

At the following address: Baida 7 rue de la prairie 77140 Saint Pierre Les Nemours

We reserve the right to refuse a refund if one of the 2 conditions above was not respected.

If the product is broken, lost, stolen or damaged by the carrier during the return, we are not responsible.

Reimbursement of returned product(s) is made by paypal, credit card or bank transfer. The credit note code is sent by email.

We will not make any refund if the package is blocked (see article 5).